Executive summary

A leading commerce solutions provider in Latin America implemented Replit Agent to transform how their solution architects approach development for enterprise clients. The company specializes in creating custom commerce platforms through WhatsApp integration for major brands like Unilever and Coca-Cola.

By integrating Replit Agent across their workflow, the company has enabled solution architects with technical knowledge but limited coding bandwidth to create and customize solutions without heavy engineering support. This shift has dramatically improved their ability to deliver for enterprise clients while reducing dependency on scarce engineering resources.

Key benefits:

• Empowered solution architects to create functional prototypes without coding
• Accelerated MVP and proof-of-concept creation by non-engineers
• Reduced bottlenecks caused by engineering resource limitations

Replit Agent reduces bottlenecks 70% by delivering customized client solutions in hours instead of weeks.

The implementation of Replit Agent has fundamentally transformed how the company delivers solutions to clients. Solution architects, who previously could only design in theory, now independently create functional prototypes and customize solutions without waiting for engineering resources.

This new capability has dramatically reduced the time from concept to demonstration. What previously required weeks of coordination between architects and engineers now happens in days or even hours, as solution architects can turn their technical understanding directly into working solutions.

"Our solution architects can now sit with a client, understand their needs, and create a working prototype before the meeting ends. This was simply impossible before Replit Agent," explains their Professional Services Director.

The democratization of creation has dramatically improved client experiences while freeing engineering resources to focus on complex infrastructure and integration challenges rather than basic implementation tasks.

Key results:

• Solution architects now create functional prototypes without coding expertise
• Development bottlenecks reduced by 70% through decreased engineering dependency
• Client satisfaction increased as solutions are customized more quickly and accurately

Looking forward, the company plans to expand this capability by creating more templates that solution architects can customize with Replit Agent. They're developing a comprehensive training program to further empower non-coding technical staff and exploring ways to extend this approach to client teams.

Challenge

The company's professional services team struggled with a critical gap between solution design and implementation. Their solution architects possessed deep technical knowledge and understood client requirements, but lacked coding expertise to build functional prototypes without engineering support.

"Our solution architects had great ideas but were completely dependent on our limited engineering resources to bring them to life," noted one development lead. "This created a bottleneck where architects would wait weeks for engineering time just to test simple concepts."

Custom storefront creation required specialized coding skills that solution architects didn't possess, making it impossible for them to independently create or modify solutions for clients. This dependency on engineering resources significantly slowed client delivery and limited the company's ability to scale.

Primary obstacles:

• Solution architects couldn't create functional prototypes despite technical knowledge
• Engineering dependency created bottlenecks in the client delivery process
• Limited ability for non-coding team members to customize existing solutions

Solution

The company implemented Replit Agent as a bridge between technical knowledge and implementation, focusing on empowering their solution architects to create without coding expertise. This strategic implementation allowed team members with limited coding skills to independently build functional prototypes and customize existing solutions.

Solution architects were equipped with Replit Agent and trained to use it for creating and modifying commerce solutions. The tool's ability to generate code based on natural language instructions made it possible for technically-minded professionals to translate their understanding of requirements into working prototypes without writing code themselves.

"We chose Replit Agent because it allows our solution architects to be self-sufficient. They understand the technical requirements but don't need to be programmers to create solutions," explained a company executive.

Implementation strategy:

• Trained solution architects to leverage Replit Agent for prototype creation
• Created templates and frameworks that non-coders could customize with Replit
• Established a workflow where architects could create and iterate independently