A clear path forward
What can Monitoring Agent check in my published app?
Monitoring Agent can read your published app's health data, logs, and code to look into a problem. What it can read depends on how and where your app is hosted. It first checks which data your app can supply.
That data can include:
- Traffic and speed: How many requests reach your app, how fast it responds, errors, and whether it is online.
- App routes: Traffic, errors, and speed for each endpoint. An endpoint is an address that your app handles.
- Resources: Processor and memory use, how many app instances are running, startup time, disk use, and data sent over the network.
- Errors: Error counts and logs from the running app, including logs for a specific published version.
Not every app supplies every signal. Missing data does not by itself explain a failure. Open Monitoring to review the available charts and logs, or ask Agent to investigate the issue you see.
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.