A clear path forward
How do I change monitoring alert emails?
Choose which alert emails you want in your account settings. This does not turn on monitoring for an app; set that up in Publishing.
VerifiedRH-0086v2
- Open Settings, then Notifications. You can also use View more settings beside the monitoring controls.
- Under Production Alerts, turn on Production alert emails if you want to receive those messages.
- If Active monitoring alerts is available, use it to choose which monitoring alerts you receive.
If the alert option is dimmed, check that the email switch above it is on. Then check that the app has monitoring turned on. These are separate choices: one lets the app be checked, and the other lets you receive its emails.
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.