A clear path forward
How can I cancel my subscription when desktop sign-in does not work?
If you purchased your subscription through Apple’s App Store or Google Play, cancel it through that store’s subscription settings. You can do this even when Replit’s desktop sign-in isn’t working.
If you purchased directly from Replit, cancel through Billing at https://replit.com/settings/billing. You can try opening this page in a mobile browser where you’re already signed in. Don’t delete your account as a way to cancel your subscription.
If you need to regain access:
- Request a password reset at https://replit.com/forgot, then check your inbox and spam folder.
- If you signed up with Google, GitHub, or Apple, try the matching “Continue with” button.
- Confirm that you’re using the account that owns the subscription.
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.