A clear path forward
My publish fails at "Creating Autoscale service"—how do I debug it?
Open the failed deployment's logs to find why creating the Autoscale service failed.
VerifiedRH-0068v2
- Open Publishing and find the failed deployment.
- Use its three-dot menu to open the logs.
- Copy the log output into a new Agent chat and ask what is wrong and how to fix it. Remove secret values first.
If the error says No run command configured even though you set one:
- Open the deployment settings.
- Disconnect the run command and add it again.
- Save the setting and republish.
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.