A clear path forward
My deployment is stuck during build or migration—what should I do?
Restart the project's development environment, then try publishing again.
VerifiedRH-0067v2
- Open the command palette with
Cmd+Kon Mac orCtrl+Kon Windows. Search for Restart compute and select it. - Open Publishing and select Publish.
- If it fails again, open the failed deployment's logs from its three-dot menu. Copy the build log into a new Agent chat for diagnosis, removing any secret values first.
If the deployment remains stuck, keep the full build logs ready. See Troubleshooting deployments.
Contact support
When: The deployment remains stuck after the restart, republish and log checks.
Have ready:
- Full build logs, with secret values removed
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.