A clear path forward
How can I review a long Agent session charge?
Review the cost shown for the Agent session and the work you asked it to do. A long session or an unsuccessful result does not, by itself, indicate a billing error.
VerifiedRH-0103v5
The cost relates to the work performed, not a promise that the task will succeed.
To inspect the session:
- Review the checkpoint costs and the original task.
- Note the point where the work looped, changed direction or failed.
- Compare the session with the relevant dates and project on Usage.
For another attempt, choose a small task with a clear success test.
Did this get you unstuck?
Still stuck?
See what to include and open a support ticket.
Still stuck?
See what to include and open a support ticket.If this page did not solve it, contact Support and describe what you were trying to do and what happened, in your own words. You do not need to gather anything in advance.
Include in your ticket, if you know it
- What you were trying to do
- What happened, in your own words
- What you have already tried, if anything
Copying is optional. No ticket is submitted and no files are attached automatically; send your request in the support form.
Do not include passwords, API keys, or payment-card details.