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Where can I contact technical support (ANSWER: MAKE YOUR OWN POST OR EMAIL IF YOU HAVE ISSUES!!!!)

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Pandapip1

The answer is NOT to put a comment on this question. This is solved. If you have your own issues, I recommend making a new post, and NOT putting a comment under this one, as it seems to have become an "XYZ isn't working" magnet.

EDIT 4: Added emphasis and added answer in title in all caps

I have a problem that needs support right now.


@ViLLaNClan
found an exploit to access .envs of public repls and is using https://repl.it/@ViLLaNClan/DatabaseKeeper#index.js to prevent me and
@ElectroCloud
from accessing our own database for my discord bot in over 85 discord servers, https://repl.it/@Pandapip1/hyperchat-bot. I urgently need the database back, and I can't find anywhere to contact support. Thanks for all your help.

EDIT: He is also declining to tell us the glitch so we can report it.

EDIT 2: Apparently the bot is in over 120 servers.

Answered by InvisibleOne [earned 5 cycles]
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BrianScott8
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HectorBernabe
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ExPert1
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XavierValldeori
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ZachDavis4
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JayBINARY
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mmreh
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Pandapip1
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hotnewtop
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InvisibleOne

You can report bugs here: https://repl.it/bugs/

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InvisibleOne

Just tag a moderator and ask them

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Pandapip1

@BrownieBoi
I don't know the bug and he isn't sharing it (otherwise I'd go into his .env and take back my database).

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InvisibleOne
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Pandapip1

@BrownieBoi
Thank you, I hope we can get this issue ironed out.

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InvisibleOne

Yeah, you can always contact the mods to help get things straightened out if you can't see the 'bug'

@Pandapip1

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Pandapip1

@BrownieBoi
Emailed them and tagging
@mat1

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InvisibleOne

👍

@Pandapip1

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Pandapip1

Looks like the repl.it robots were very helpful:

Hey there!

It looks like you want to change your username. You can do that at https://repl.it/~/cli/account/change-username?run=1. Let us know if you need help and a human will jump in.

Happy coding!
-The Friendly Repl.it Robots

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Youngphil5

Hey guys this is the customer support link: https://form.asana.com/?k=b_-1LOMDccAqzi9nx5cbdA&d=974356622397777

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Party-Hatter

crazy

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HosamImport

image

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Pandapip1

@moderation
would you mind blocking all new comments on this post? I have tried to prompt users to create new posts, but people just add comments here instead.

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AmmarAdlan2

I am trying to link a custom domain ammaradlan.ml . It says everything is configured correctly and when I press link domain button it says ip address can not be found

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w1818328

Replit doesn't respond, days "failed to connect, retrying"

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AlbertoMarmanis

hey? um my whole project is gone. I programmed over four hours while i was didn't realize that my WIFI was disconnected I guess? Refreshed the page and nothing was there; Anyway i could recover this all the best Berto

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tcsirvtbatjarga

Hello!

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JaneDoe18

image_2021-09-11_081325

UHM WHAT THE HELLL IS THIS "DIED UNEXPECTEDLY???" LIKE EVERY OTHER BROWSER IDE IS ABLE TO RUN IT , WHY IS YOYR GOD DAMN REPILT NOT ABLE TO RUN SUCH A SIMPLE PROGRAMN DUDE! this is bullshit

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TheOneAndOnly-

@JaneDoe18
Replit runs the file called "main.py" in your repl. If you renamed it, it won't run anything. The file you have open in the picture clearly is not named "main.py", so rename it and see if it works.

P.S.: I believe your language breaks the replit guidelines, no need to be so rude.

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JustDeep

When i go to "My repls" and click on a project, it doesn't load. But if I click on others it work, Only some work and some doesn't, Why?

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mmreh

Missing submit button on my repl.it
Can anyone help me to find 'share or submit button' on my repl.it because I cannot my homework

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AhmedTareq2006

how can i change my user name