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Support for bugs?

I have been using Karel the robot (in Python) with my students in an intro class for two semesters. In the past week, the programs have simply stopped working. They execute, but the window that is supposed to load just shows a spinning "wheel" and never loads. I did try to submit this as a bug, but I can't for the life of me find a working link to do so. I even tried to email sales in the hope that they would forward it to the appropriate place, but no response. This is especially frustrating as my school is paying for teams.

Any help would be GREATLY appreciated.


Works for me, it's probably your internet